Chris Fales, our Director of Implementation and Support Services, has upgraded the DOCOVA Support Portal to V4. He has also created widgets that can be added to the dashboard to provide easy access to information. These widgets include:
- Tech Notes
- Support Tickets
Of course any folder can be tagged to a favorite, which can also be displayed on the Dashboard.
To use the new version you will need to download the latest DOCOVA Explorer. The option will appear when you first hit the upgraded site for the first time. This is backward compatible with older versions of DOCOVA.
If you do not want to upgrade your client software you can use DOCOVA Lite to access information. This lean browser interface will work with any browser on any device, including Mac Safari. The dashboard, however, is not available using DOCOVA Lite.
Check it out when you get a chance. Feedback appreciated.