The announcement IBM indicated was coming in September came. It confirms that IBM will be extending support for the current version of Notes until “at least” 2021. It also mentions that new features will be delivered as fix packs rather than new versions. Some blogs have suggested that IBM is embarking on a continuous delivery model for features, which in my opinion is a good thing. It would have been nice for them to include that in their announcement, so customers and partners are not reading between the lines and filling in their own opinions.
Although this announcement is positive on the surface, Notes & Domino have been supported for the last three years, since 9.01 was released, and customers and partners have pretty vocal that a voice on the end of the phone is not enough.
If you want to come up to speed on the reaction to the announcement I suggest you find your way to Planet Lotus. That is a blog aggregate that focuses on the Notes & Domino community. A partner perspective I liked can be found at Red Pill Now’s Blog. A customer/developer perspective I found interesting came from David Leedy. If you are looking for a more positive spin on things I suggest you check out Bill Malchiski’s blog.
The general feel I get is that IBM is serious about fixing the barn door but they do not articulate very well how they are going to do that. In my opinion the real problem has to do with the horses.